Frequently Asked Questions

We usually process and ship orders within 1–2 business days.
Delivery times vary depending on the destination:

• Europe: typically 3–7 business days
• Worldwide: up to 14 business days, depending on customs and postal services

All orders are securely packaged, tracked, and delivered discreetly.

Yes — we currently ship throughout the European Union.
Countries include: Netherlands, Belgium, Germany, France, Spain, Italy, Portugal, Austria, Poland, and more.
All shipments are handled with full discretion — plain packaging and no product names.

We accept Bitcoin only for complete privacy, anonymity, and fast processing.
After checkout, you’ll receive a wallet address. Orders ship once payment is confirmed on the blockchain.

Yes — every batch is independently tested by certified European laboratories.
See all verified reports in the Lab Tested section.

All orders are shipped in neutral, unbranded packaging — no product or company names visible.
Inside, products are securely wrapped to prevent damage.

If your package is delayed or lost, we will investigate immediately.
In rare cases of non-delivery, we guarantee reshipment or replacement.
Our delivery success rate exceeds 99.2%.

Due to product nature, returns are not accepted.
However, we will always replace incorrect or damaged items reported within 7 days.

Yes — all data is protected via end-to-end encryption. We do not log IP addresses or store payment data.
All communication is via ProtonMail for full anonymity.

All products are made in GMP-certified European laboratories under strict pharmaceutical standards.

Contact our discreet support team via ProtonMail:
📧 uniquepharmaonline@proton.me
Replies within 24 hours (Monday–Friday).